Providing remote operation and maintenance support for complex network applications and end-to-end multi-vendor networks.
Providing configuration support, network element deployment support, maintenance release and software update deployment.
Providing remote recovery support in the event of an out-of-service condition.
Collaboration within the FN Care organization in case of difficult or time critical problems or need due to a configuration control.
Maintain interfaces with customer's technical personnel ensuring smooth information flow about reported problems and their resolution status as well as other activities with customer.
Product focus on 7302, 7330 ISAM, 7360 GPON, 7368 ONT, 5520 AMS, 5529 SDC, 5571 PCC. Main focus is on FTTx related products.
Customer orientation and stress tolerance.
Ability to perform 24x7 customer support.
Ability to work/communicate well with a variety of organizations and cultures.
Strong oral and written communication skills are an absolute requirement.
Languages: English
Excellent interpersonal skills required. Team interaction is critical.
Adaptable/versatile in performing a variety of functions.
Strong analytical reasoning and problem-solving skills, self-motivated, aggressive and hard working.
Degree in electronics, telecommunication or IT on a bachelor level as a minimum.
Solid background on telecommunication technology.
Programming skills like C++, Python
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
Company
Location
Amadora - Portugal
Job type
Full-Time
Python Job Details
Come create the technology that helps the world act together.
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
We are recruiting engineers to our Fixed Networks (FN) support center to provide CARE services on FN products.
What you will learn and contribute to
Your skills and experience
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. #LI-Hybrid
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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